Purpose: This Privacy Policy outlines how QAnswer.ai (referred to as "we," "us," or "our") collects, uses, and protects your personal data on both our website and QAnswer App. It ensures compliance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Scope: This Privacy Policy applies to all interactions with our website (https://qanswer.ai) and our app (https://app.qanswer.ai) (collectively, "the Service"). It covers data collected from visitors, registered users, and anyone interacting with our Service.
Direct Collection: We collect personal data you provide, such as when you fill out forms, send inquiries, or communicate with us on the website or app. This data may include:
When you use QAnswer App to interact with our AI, you may upload documents, text files, or other content for processing. This data is used exclusively to generate responses and support your interaction with the AI. It is not retained or used for other purposes unless explicitly stated.
We use cookies and similar tracking technologies across our website and app. For details, please see our Cookie Policy below.
What Are Cookies? Cookies are small text files stored on your device to enhance your browsing experience and allow us to analyze site traffic.
Types of Cookies We Use:
How to Manage Cookies: You may control or disable cookies through your browser settings:
QAnswer.ai uses Google Workspace APIs to provide certain functionalities within our service. We explicitly affirm that any data obtained through Google Workspace APIs is not used to develop, improve, or train generalized AI or Machine Learning (ML) models. Data obtained through these APIs is strictly used for the purpose of delivering the requested service functionalities and is handled in accordance with the privacy practices outlined in this policy.
Purpose of Processing:QAnswer.ai collects and processes personal data (email,name,IP address) to provide services, analyze usage, and respond to inquiries. Uploaded documents in QAnswer App are processed solely to generate AI responses and are not used beyond that purpose while other personal data related to analytics is anonymized.
Legal Basis for Processing: We process data based on:
Data Storage: Personal data, including account details and uploaded documents, is securely stored on Scaleway, a GDPR-compliant French cloud provider. Uploaded documents in QAnswer App are retained only as needed to support your interaction with the app. We employ strict security measures to handle this data responsibly, and ensure its protection and privacy.
Security Measures: We employ encryption, secure servers, and access controls to protect your data, including any content uploaded in the app. While we take every precaution to secure data, please note that no transmission over the internet is entirely secure.
We do not sell your personal data. Data is shared with third parties only for specific purposes, such as analytics, and only in anonymized form. For example, anonymized data is shared with Google Analytics for audience measurement and usage tracking.
Some data may be transferred outside the European Economic Area (EEA) if processed by third-party providers like Google. We ensure that such transfers are conducted with appropriate safeguards, including standard contractual clauses approved by the European Commission.
Personal data is retained only as long as necessary for the purposes outlined in this policy or as required by law. Uploaded documents in QAnswer App are deleted after each session unless otherwise specified, while other personal data related to analytics is anonymized after 12 months.
As an EU data subject, you have specific rights under the GDPR, including:
To exercise any of these rights, please contact us using the information below.
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal information.
This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with legal requirements. Updates will be posted on this page, and any changes will take effect immediately upon posting. We recommend reviewing this page regularly.
For any data protection inquiries or to exercise your data rights, please contact us at:
The “Effective Date” at the top of this page indicates when this Website Privacy Policy was last revised. We reserve the right to update and amend this Privacy Policy from time to time. Any changes will become effective when we post the revised version on this Website. By continuing to use our Website after updates, you agree to the terms in the most current version of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of our practices and any changes that may affect you.
We are not responsible for the privacy practices of other websites that our Website may contain links to. We encourage you to pay attention when you leave our Website for the website or application of a third party and to read the privacy policies of each and every website or service you visit.
